Delete Your Account

Last updated: May 1, 2026

You can permanently delete your PlantaeLight account and the associated data at any time. This page describes what gets deleted, how to do it, and how long it takes.

Heads up. Deletion is permanent. Once your account is gone, the recipes you authored, your ratings, your follow graph, your bookmarks, and your profile cannot be restored. Please make sure that's what you want.

Option 1 — Delete from inside the app (fastest)

Open the PlantaeLight app on your phone.
Tap Profile (bottom-right) → the gear icon → Account.
Tap Delete account.
Confirm twice. The app finishes erasure and signs you out within a few seconds.

Option 2 — Email request (if you've lost access to the app)

If you've uninstalled the app, lost your phone, or can't sign in, send a deletion request to support and we will action it manually.

Email a deletion request

Or write to support@plantaelight.com from the email address on the account, with the subject line "Account deletion request". We respond within 7 days; deletion completes within 30 days of confirming your identity.

What gets deleted

Category	Action	Timing
Cognito sign-in record	Deleted	Within minutes
Profile (display name, bio, avatar, location)	Deleted	Within minutes
Recipes you authored	Deleted	Within minutes
Ratings, reviews, bookmarks	Deleted	Within minutes
Follow graph (followers / following)	Deleted	Within minutes
Activity (publishes, ratings, follows)	Deleted	Within minutes
Block list	Deleted	Within minutes
Username (handle)	Released, then quarantined for 30 days	Reusable after 30 days
Audit log entries linking actions to your former account	Retained anonymized for legal compliance (typically 90 days)	Up to 90 days
Backup snapshots and SES email-delivery logs	Aged out by retention policy	Up to 90 days

What does NOT get deleted automatically

Active subscriptions. An ongoing PlantaeLight Pro subscription does not auto-cancel when you delete your account. Cancel it separately:
- App Store: Settings → your name → Subscriptions → PlantaeLight Pro → Cancel.
- Google Play: Play Store → menu → Subscriptions → PlantaeLight Pro → Cancel.
- Web (Stripe): email support@plantaelight.com.
Your physical PlantaeLight devices. Hardware you own stays yours. After account deletion, factory-reset each device (power-cycle three times in three seconds) so it can be paired with a new account.
Email correspondence with support. Held for service-quality and legal-defence purposes per our Privacy Policy.

Just want a copy of your data first?

Open the app → Settings → Account → Export my data. We email you a JSON archive of everything we hold within 24 hours. You can do this before clicking Delete.

Questions

Email support@plantaelight.com. We respond within 7 days. For full data-handling details see our Privacy Policy.